Terms & Conditions

Last updated: 3 June 2026

These terms apply to your use of the Walter & Co Plumbing & Gas website and to any enquiry or quote request you make through it. By using this site or submitting an enquiry, you agree to these terms.

Our services

Walter & Co Plumbing & Gas provides licensed plumbing and gas fitting services on the Gold Coast and surrounds. All gas and plumbing work is carried out by appropriately licensed tradespeople.

Quotes and pricing

Any prices or estimates given through this website or in early conversations are indicative only. A quote is not a fixed price until we have confirmed it in writing after understanding the full scope of your job. Final pricing can change if the work required differs from what was first described, for example if hidden damage is found once work begins. We will talk to you before doing extra work that changes the price.

Bookings and cancellations

When you book a job, we will agree a time with you. If you need to reschedule or cancel, please give us as much notice as you can. For emergency call-outs, normal call-out terms apply and will be explained before we attend.

Using this website

We try to keep the information on this site accurate and up to date, but we do not guarantee it is complete or error free. The content is general information only and is not advice for your specific situation. Always confirm details with us directly before relying on them.

Reviews and photos

Customer reviews and job photos shown on this site are from real Walter & Co customers and work, used with permission.

Intellectual property

The content, branding, images and design on this website belong to Walter & Co Plumbing & Gas (or are used under licence) and may not be copied or reused without our permission.

Liability

Nothing in these terms excludes any rights you have under the Australian Consumer Law. To the extent the law allows, we are not liable for indirect or consequential loss arising from your use of this website. Our workmanship is covered by the guarantees that apply to our services and under the Australian Consumer Law.

Privacy

We handle your personal information in line with our Privacy Policy.

Governing law

These terms are governed by the laws of Queensland, Australia.

Contact us

Walter & Co Plumbing & Gas
Phone: 0450 024 231
Email: [email protected]